Jackpot City Casino Review
Introduction: Looking for a trusted high quality online casino that's been around the block a few times? Jackpot City launched way back in 1998, making it one of the oldest online gambling sites still operating today. I have been playing here for over 15 years and can highly recommend them, read on to learn why they are one of the top casinos.
This veteran casino still delivers the goods with over 1500 games, generous bonuses, and 1st class mobile play.
While Jackpot City is open to international players, its operations are regulated by many regularities like iGamingOntario, the Malta Gaming Authority UK Gambling Commission ensuring a safe and fair gaming environment. In addition, the casino maintains a commitment to responsible gambling, offering various tools and resources to help players manage their gaming activity.
Jackpot City is owned by Bayton Ltd, the same group behind other popular casinos like Royal Vegas and Spin Casino. While it might not be the flashiest site around, it makes up for it with reliability and a great game selection that keeps players coming back year after year.
Welcome Bonus and Promotions ( Rating 9.5/10)
New players at Jackpot City can claim a nice welcome package worth up to $1,600 + 10 daily free spins. The deposit bonuses are spread across your first four deposits:
- 1st deposit: 100% match up to $400
- 2nd deposit: 100% match up to $400
- 3rd deposit: 100% match up to $400
- 4th deposit: 100% match up to $400
This bonus comes with a 35 wagering requirement on deposit and bonus, which is on the higher side compared to other casinos. During our new 2025 testing, we deposited $100 and got $100 in bonus funds, but had to wager $7,000 before we could cash out any winnings. Pretty steep, but thats industry standard for these bigger bonuses these days.
Beyond the welcome offer, Jackpot City runs a high quality loyalty program called the Loyalty Club, where you earn points for every wager you make on the games. These points can be exchanged for bonus credits once you've collected enough. They also run daily, weekly and monthly promotions through their “Bonus Wheel” that can award free spins, deposit matches, and loyalty points.
All in all I have been satisfied with the bonus and promotions they offer me and one of the reason I keep coming back here .
Game Selection & Variety at the Casino
This is where Jackpot City really shines! The casino is powered primarily by Microgaming/Games Global and Pragmatic Play, but also features games from NetEnt, OnAir, and a few other providers. All told, there's over 1500 games to choose from:
- Slots: The selection includes over 1000 slot games, from classic 3 reelers to video slots with complex bonus features.
Some of my favorites slots when I play here are:
- Mega Moolah (the famous progressive jackpot that regularly pays out millions)
- Diamond Rush Express ( Easy, fun and popular game to play)
- Sweet Bonanza 1000
- Gates of Olympus 1000 (One of the most popular casino game ever made)
- House of Spins
- 5 Lions 2 MEGAWAYS ( Very fun but Highly Volatile so more risky)
The Slot Section Screenshot:
Table Games: There's a solid variety of traditional casino games including:
- Multiple blackjack variants (Classic, European, Vegas Strip)
- Roulette (American, European, and French – I recommend sticking to European, and French they have better odds.
- Baccarat
- Craps
Various poker games like Casino Hold'em and Triple Pocket Hold'em
Live Casino: Powered by Evolution Gaming, the live dealer section offers:
- Live Blackjack (multiple tables with varying limits)
- Live Roulette
- Live Baccarat
- Live Poker variants
- Game shows like Crazy Time and Monopoly Live
I spend most of my time on the slots and the live blackjack tables here. The Pragmatic live dealer games are top notch, with professional dealers and smooth HD streaming. I have not had any technical issues durig my sessions, even during peak hours.
Screenshot of some of the Live Dealer Games
Progressive Jackpots
The casino hosts an assortment of progressive jackpot games, including Major Millions, Mega Moolah, Fruit Fiesta, and Wow Pot. Progressive poker games and roulette wheels are also available across the casino's desktop, instant play, and mobile versions.
Screenshot of The big selection of Jackpot Games
Banking Options
Jackpot City offers a decent range of payment methods, though not as many as some newer casinos:
Deposit Methods:
- Credit/Debit Cards (Visa, Mastercard)
- e-Wallets (Skrill, Neteller, ecoPayz)
- Bank Transfers
- Prepaid vouchers (Paysafecard)
- iDebit/InstaDebit (for Canadian players)
- Cryptocurrency
Withdrawal Methods:
- Bank Transfers
- e-Wallets (same as deposits)
- Card withdrawals (to previously used cards)
- Cryptocurrency
Withdrawals are processed within 24-48 hours, which is fairly standard. Last time I tested a $200 withdrawal to Skrill which was processed in about 24 hours – not the fastest I've seen, but reliable. The minimum withdrawal is $50, and there's a $4,000 weekly withdrawal limit for regular players and no limit on jackpot wins, (VIPs get higher limits).
Currency you can use include: Canadian dollars, US dollars, Euros, UK Punds, Australian dollars, New Zealand dollars, Japanese yen, Swedish kronor, Russian rubles, Swiss francs, Indian rupees, Brazilian reals, and Polish zlotys
Superior Software
Another key feature of Jackpot City is its accessibility. The casino provides instant play that allows players to jump straight into the action from their web browsers using devices like iOS, Android smartphones, tablets and desktops.
Jackpot City Casino Mobile Experience
Jackpot City doesn't have a dedicated app on Google Play or Itunes, but their mobile site works perfectly on both iOS and Android devices. I have tested it extensively on my iPhone 13 and Samsung tablet, and the game play is smooth across both devices.
About 80% of the desktop games are available on mobile, including all the popular slots and table games. The live casino also works flawlessly on mobile, though I'd recommend a stable wifi connection for the best experience.
Navigation is simple and games are organized into logical categories, and there's a search function that makes finding specific titles easy. The only issue I have found playing on my smartphone is that some of the older Microgaming slots haven't been optimized for mobile play, so they're not available on smartphones or tablets.
Safety Measures, Fairness & Security
Jackpot City Casino holds licenses from regularities like iGamingOntario the Malta Gaming Authority UK Gambling Commission, and boasts an eCOGRA certification, testifying to its fair and secure gaming environment. The casino utilizes cutting-edge encryption technology to safeguard players' personal and financial details.
With over 25 years in the business, Jackpot City has built a solid reputation for safety and security. The casino uses industry-standard 128-bit SSL encryption to protect all data transmissions, and their games are regularly audited for fairness by eCOGRA.
The strong licenses portfolie makes sure player are protected, the games are fair, and they offer responsible gambling.
They also offers tools to help players manage their gambling, including:
- Deposit limits
- Self-exclusion options
- Reality checks
- Account cooling off periods
Global Reach and Player Acceptance
The casino has a broad international presence, welcoming players from numerous countries worldwide. However, the casino has a particularly strong following in Canada, as reflected in numerous jackpot city casino Canada reviews. Canadian players appreciate the casino's generous bonuses and promotions, including the welcome offer that can be claimed using a jackpot city casino promo code.
While Jackpot City is open to international players, its operations are regulated by many regularitoes like iGamingOntario, the Malta Gaming Authority UK Gambling Commison ensuring a safe and fair gaming environment. In addition, the casino maintains a commitment to responsible gambling, offering various tools and resources to help players manage their gaming activity.
Customer Support
Jackpot City offers 24/7 customer support through:
Live Chat ( This is the fastest option, available directly on the website)
Email ([email protected])
There's no phone support, which is disappointing but becoming increasingly common in the industry.
I tested the live chat with a few questions about withdrawal times and bonus terms. The agents responded within 2-3 minutes each time and were knowledgeable and helpful. They do seem a bit scripted at times, but they always resolved my issues efficiently, so no major complaints there.
| Game Name | RTP | Number of Reels | Theme |
|---|---|---|---|
| Thunderstruck II | 96.65% | 5 | Norse mythology |
| Immortal Romance | 96.86% | 5 | Vampire romance |
| Break da Bank Again | 95.43% | 5 | Heist |
| European Blackjack Gold | 99.60% | N/A | Blackjack card game |
| Avalon II | 95.92% | 5 | Arthurian legend |
| Girls with Guns | 96.55% | 5 | Adventure/Action |
| Agent Jane Blonde Returns | 96.45% | 5 | Spy/Adventure |
| Adventure Palace | 96.10% | 5 | Jungle/Adventure |
| Ariana | 95.48% | 5 | Underwater/Adventure |
| Alaskan Fishing | 96.63% | 5 | Fishing Adventure |
| African Quest | 96.52% | 5 | African Safari |
| 9 Masks of Fire | 96.24% | 5 | African Tribal |
| 108 Heroes Multiplier Fortunes | 96.15% | 3 | Asian/Adventure |
| A Dark Matter | 96.18% | 5 | Victorian Mystery |
| ActionOps: Snow & Sable | 96.03% | 5 | Futuristic |
| Age of Discovery | 96.62% | 5 | Exploration Adventure |
Please note that for the game European Blackjack Gold, the ‘Number of Reels' column is marked as N/A because it's a card game, not a slot game.
Moreover, the RTP (Return to Player) percentages are approximate values and may vary slightly. This table should give players a general idea of what to expect from each game, but for the most accurate and up-to-date information, it's always best to check the game's rules or help section directly in the casino's game library.
| Game Name | RTP | Number of Reels | Theme |
|---|---|---|---|
| Age of Discovery | 96.62% | 5 | Exploration Adventure |
| Alaskan Fishing | 96.63% | 5 | Fishing Adventure |
| Ancient Fortunes: Zeus | 96.02% | 5 | Ancient Greek Mythology |
| Arabian Rose | 97.50% | 5 | Middle Eastern |
| Arctic Valor | 96.70% | 6 | Arctic Adventure |
| Ariana | 95.48% | 5 | Underwater/Adventure |
| Asian Beauty | 96.40% | 5 | Asian Culture |
| Avalon | 96.01% | 5 | Arthurian legend |
| Basketball Star | 96.52% | 5 | Sports – Basketball |
| Battlestar Galactica | 96.60% | 5 | Sci-Fi TV Series |
| Beach Babes | 95.22% | 5 | Beach Vacation |
| Beautiful Bones | 96.55% | 5 | Day of the Dead |
| Big Kahuna | 96.16% | 5 | Hawaiian Adventure |
| Break Away | 96.29% | 5 | Sports – Ice Hockey |
| Bridesmaids | 96.71% | 5 | Based on the Movie |
More Slot at Jackpot City
| Game Name | RTP | Number of Reels | Theme |
|---|---|---|---|
| Bullseye | 96.04% | 5 | TV Game Show |
| Burning Desire | 96.19% | 5 | Romance |
| Bust The Bank | 96.75% | 5 | Heist |
| Carnaval | 96.94% | 5 | Festival/Party |
| Cashanova | 96.41% | 5 | Love/Chicken Farm |
| Cashville | 95.99% | 5 | Wealth/Luxury |
| Centre Court | 95.51% | 5 | Sports – Tennis |
| Cool Buck | 94.95% | 5 | Money |
| Cricket Star | 96.42% | 5 | Sports – Cricket |
| Deck the Halls | 95.38% | 5 | Christmas |
| Dolphin Quest | 96.12% | 5 | Ocean Adventure |
| Dragon Dance | 96.52% | 5 | Chinese Festival |
| Eagles Wings | 96.47% | 5 | Nature – Eagles |
| Emperor of the Sea | 96.28% | 5 | Asian/Maritime |
| Exotic Cats | 96.33% | 5 | Jungle/Adventure |
| Game Name | RTP | Number of Reels | Theme |
|---|---|---|---|
| Forbidden Throne | 96.01% | 5 | Fantasy |
| Fortune Girl | 95.86% | 5 | Asian/Anime |
| Fruit vs Candy | 95.77% | 5 | Fruit/Candy |
| Game of Thrones (15 Lines) | 96.37% | 5 | TV Show – Fantasy |
| Game of Thrones (243 Ways) | 94.86% | 5 | TV Show – Fantasy |
| Gold Factory | 96.54% | 5 | Industry/Steampunk |
| Golden Era | 96.56% | 5 | Hollywood/Romance |
| Halloween | 96.01% | 5 | Horror/TV Show |
| Happy Holidays | 96.62% | 5 | Christmas |
| Hellboy | 96.49% | 5 | Comic Book/Adventure |
| Highlander | 96.23% | 5 | Film/Adventure |
| Hound Hotel | 96.25% | 5 | Animals/Dogs |
| Immortal Romance | 96.86% | 5 | Romance/Vampires |
| Jungle Jim El Dorado | 96.31% | 5 | Adventure |
| Karaoke Party | 96.10% | 5 | Music/Party |
| Kathmandu | 96.31% | 5 | Travel/Adventure |
| Kings of Cash | 96.68% | 5 | Money/Royalty |
| Kitty Cabana | 96.50% | 5 | Animals/Cats |
| Ladies Nite | 96.10% | 5 | Party/Ladies' Night |
| Leagues of Fortune | 96.49% | 5 | Adventure/Sea Exploration |
| Game Name | RTP | Number of Reels | Theme |
|---|---|---|---|
| Lost Vegas | 96.00% | 5 | Zombies/Vegas |
| Lucky Leprechaun | 96.33% | 5 | Irish/Luck |
| Lucky Zodiac | 96.01% | 5 | Zodiac/Asian |
| Mad Hatters | 96.08% | 5 | Tea Party/Animals |
| Mega Money Multiplier | 96.15% | 3 | Classic/Retro |
| Mermaids Millions | 96.56% | 5 | Sea Adventure/Fantasy |
| Moby Dick | 96.00% | 5 | Adventure/Literature |
| Monster Wheels | 96.04% | 5 | Cars/Monsters |
| Mystic Dreams | 96.06% | 5 | Native American |
| Oink Country Love | 96.01% | 5 | Farm/Animals/Music |
| Pistoleras | 95.60% | 5 | Wild West/Adventure |
| Playboy | 96.57% | 5 | Luxury/Leisure |
| Pretty Kitty | 97.00% | 5 | Luxury/Cats |
| Pure Platinum | 96.49% | 5 | Luxury/Industry |
| Rabbit in the Hat | 96.61% | 5 | Magic/Adventure |
| Reel Spinner | 96.38% | 5 | Fishing/Sea |
| Reel Thunder | 96.95% | 5 | Bikes/Adventure |
| River of Riches | 96.00% | 5 | Adventure/Egypt |
| Rugby Star | 96.52% | 5 | Sports/Rugby |
| Secret Romance | 95.86% | 5 | Romance/Luxury |
My Verdict
Over the years i have spent significant time playing at Jackpot City, I can confidently say it's a great choice for both new and experienced players. While it doesn't have the bells and whistles of some newer casinos, it makes up for it with reliability, fair odds, game variety, and a proven track record.
What I Like:
- Massive game selection with over 1500 titles ( Yes i know many sites say they have under 1000 games but i have counted each one and there is now over 1500)
- Strong focus on Microgaming/Games Global and Pragamatic Play
- Generous welcome bonus (despite relative high wagering requirements)
- 24/7 customer support
- Long history of reliable operation
- Solid mobile experienceWhat Could Be Better:
- 70x wagering requirement is steep
- Withdrawal times could be faster
- No phone support
- $4,000 weekly withdrawal limit is lower than some competitors
- Website design feels a bit outdatedOverall Rating: 9.7/10
Jackpot City is perfect for players who value reliability, fair games over flashy designs and innovative features. If your looking for a trustworthy casino with a proven track record and don't mind the slightly dated interface, Jackpot City is definitely worth trying. Just be aware of those high wagering requirements on the bonuses!
Will I play there again? yes i often play here.
FAQ
Q: Is JackpotCity a legit casino?
A: Yes, JackpotCity is a legitimate online casino. It is licensed and regulated by the Malta Gaming Authority, ensuring fair and secure gaming.
Q: Does anyone ever win on JackpotCity?
A: Yes, players regularly win here, and I also often won. The casino offers a variety of games with different winning probabilities, including progressive jackpots that can result in substantial payouts.
Q: Where is JackpotCity?
A: JackpotCity is an online casino, so you can access it from anywhere with an internet connection. The casino is operated by a company based in Malta and licensed by the Malta Gaming Authority.
Q: How long does it take to get your withdrawal?
A: The withdrawal time at JackpotCity can vary based on the payment method used. Typically, e-wallet withdrawals are processed within 24 to 48 hours, while credit and debit card withdrawals can take 2 to 6 days. Bank transfers can take between 3 to 7 days. It's also important to note that there's a pending period of 24 to 48 hours before withdrawals are processed by the casino.
Bayton Ltd (C41970), a Maltese registered company at 9 Empire Stadium Street, GZIRA, GZR 1300, Malta, is the operator of JackpotCity Casino. The casino is licensed by the Malta Gaming Authority, under license number MGA/B2C/145/2007, issued on 1st August 2018.
Jackpot City Casino Details
